Paper Towels vs Hand Dryers: Which Is Best for Your Business?

Date: 01-05-2026

Paper Towels vs Hand Dryers: Making the Right Choice for Your Washroom

When designing or upgrading a commercial washroom, one of the most common decisions is whether to install paper towels or hand dryers.

Both options offer clear benefits, and the right choice often depends on your priorities - whether that's hygiene, cost, sustainability, or user experience.

Below, we explore both options across each of these area to help you make an informed decision for your business.

Hygiene

Paper Towels

Paper towels are widely recognised for their ability to:

- Physically remove and contain water, bacteria, and contaminants from hands

- Reduce the spread of germs in high-traffic and health sensitive environments

- Avoid circulating air within the washroom

Hand Dryers

Modern hand dryers:

- Offer touch free operation

- Can include HEPA filtration and antimicrobial features

- Reduce contact during use

Cost

Paper Towels

- Lower / No upfront cost

- No maintenance costs

- Flexible purchasing based on usage

Hand Dryers

- High initial cost

- Much lower ongoing running costs (no consumables)

- Minimal long-term supply requirements

Sustainability

Paper Towels

- Available in Bamboo, recycled & compostable, and sustainably sourced options

- Can be used with controlled dispensing systems to reduce waste

Hand Dryers

- Eliminate paper waste

- Energy-efficient models reduce electricity usage

User Experience

Paper Towels

- Instand and complete drying with no wait time

- Familiar and easy for all users

- Helps prevent queues in busy washrooms

- Quiet operations

Hand Dryers

- High-speed models dry hands in 7-15+ seconds

- No need for restocking

- Consistant performance

Final Conslusion: Which Is Best?

Both paper towels and hand dryers have their place, and the right choice depends on your business priorities

However, when balancing hygiene, convenience, reliability, and user satisfaction paper towels remain the preffered option for many commercial environments.

They are particularly well suited to:

- Healthcare and aged care facilities

- Food service and hospitality

- Offices and public washrooms

- Hig-traffic areas where speed and cleanliness are essential

Explore Your Options

- Browse our Paper Towels & Dispensers

- View our range of Hand Dryers NZ

- Shop Complete Washroom Supplies

F.A.Qs

Are paper towels more hygieneic than hand dryers?

Paper towels physically remove and contain moisture and bacteria, which can provide additional hygiene benefits in certain environments

Which option is more cost effective?

Hand dryers typically have lower long-term costs.

What is best for high-traffic washrooms?

Paper towels are often preferred due to their speed and ease of use.

Final Thoughts

Choosing between paper towels and hand dryers comes down to what matters most to your business

If your priorities are a combo of hygiene, convenience, reliability and user experience, then paper towels continue to be a practical and trusted solution across New Zealand.